1. Who We Are
Happie Hub is a premium coliving space and paying guest (PG) accommodation located in Kondapur, Hyderabad,
Telangana, India. This Privacy Policy explains how we handle information collected through our website
happiehub.in, our WhatsApp communications, and our on-site services.
2. Information We Collect
a) Information You Provide
When you interact with us, you may voluntarily provide:
- Contact details — name, phone number, and email address (via the "Book a Visit" form or
WhatsApp messages)
- Room preferences — sharing type, move-in date, and budget preferences
- Chat data — questions and messages sent through our Happy AI chatbot on the website
b) Information Collected Automatically
When you visit our website, certain information is collected automatically:
- Analytics data — pages visited, time on site, referral source, and general geographic region
(via Google Analytics)
- Device information — browser type, operating system, screen resolution, and device type
- Cookies — small data files stored on your device to improve your browsing experience and
enable analytics
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and schedule property visits
- Communicate room availability, pricing, and move-in details
- Improve our website experience and content based on usage patterns
- Provide customer support through WhatsApp and our AI chatbot
- Send important updates related to your stay (for existing residents)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Third-Party Services
Our website uses the following third-party services that may collect data independently:
- Google Analytics — for website traffic analysis. Google's privacy policy applies:
policies.google.com/privacy
- Google Fonts — for typography rendering. No personal data is collected beyond standard HTTP
request data.
- WhatsApp (Meta) — for customer communication. Meta's privacy policy applies:
whatsapp.com/legal/privacy-policy
- Google Gemini API — powers our Happy AI chatbot. Chat messages are processed to generate
responses. Google's AI privacy terms apply.
- Cloudflare — for website performance and security.
5. Cookies
Our website uses cookies for:
- Essential cookies — required for basic website functionality (e.g., service worker for PWA
support)
- Analytics cookies — Google Analytics cookies (
_ga, _gid) to
understand website usage patterns
You can disable cookies through your browser settings. However, this may affect some website features.
6. Data Security
We take reasonable measures to protect your personal information, including:
- HTTPS encryption on our website
- Restricting access to personal data to authorized staff only
- Not storing sensitive information (like payment details) on our website
While we strive to protect your information, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy.
Enquiry data is typically retained for up to 12 months after your last interaction. Resident data is retained for
the duration of your stay and a reasonable period thereafter for record-keeping purposes.
8. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of any inaccurate information
- Deletion — request deletion of your personal data (subject to legal obligations)
- Opt-out — unsubscribe from any promotional communications
To exercise any of these rights, please contact us using the details below.
9. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect information from
children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated
effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
This Privacy Policy is effective as of August 2025. Last updated: August 2025.